Bits In Glass launches North American Pega practice

Bits In Glass launches North American Pega practice Denver, CO – November 8, 2021 – Bits In Glass, a software consulting firm helping companies digitally transform their operations, has launched a dedicated North American Pega practice, expanding its industry-leading low-code process automation offerings.  Formation of its Pega practice comes after Bits In Glass acquired Crochet … Read more

Clinical trial management

Use case: Clinical trial management Goal A large American healthcare company that provides health services and plans for more than 10 million members needed to digitally transform how they monitor and manage their clinical trials conducted in hundreds of locations and sites across the United States. Challenges Unable to capture accurate trial data for essential … Read more

Harmonized database & consolidated apps

Use case: Harmonized database & consolidated apps Goal A department of the federal government responsible for ensuring that high-quality health services are accessible to Canadians needed to consolidate several departmental databases and modernize two essential applications in order to leverage the database. Challenges Two siloed applications for nutrition and recipes were not communicating causing data … Read more

The modern customer experience

Customers no longer distinguish between online and offline experiences To rise to the top in customer experience and improve their digital journey, you need to create personalized touchpoints that resonate across all your digital channels. This is called an omnichannel approach. Customers change channels to find information, make purchases, and solve problems. Brands need to … Read more

Bits In Glass and Crochet join forces for global digital transformation delivery

Bits In Glass and Crochet join forces for global digital transformation delivery Denver, CO – August 3, 2021 – Bits In Glass, a software consulting firm helping companies digitally transform their operations, has joined forces with Crochet Technologies, a UK & India based consultancy focused on end-to-end process automation services and low-code solutions. This strategic move … Read more

How to choose your Appian implementation partner

How to choose your Appian implementation partner If your business is looking at implementing Appian for your business process management and automation needs, it’s important to find a partner that can get you the most out of your investment. Here are some important things to look out for when choosing an Appian implementation partner: 1. … Read more

Enabled online account openings

Reducing account opening time from days to 5 mins Coast Capital Savings, a member-owned credit union, was looking to expand its operations across Canada. To do so, it needed to modernize its account opening process to meet different requirements across each province. Employees were manually opening new accounts for customers, working through numerous fraud prevention … Read more

Fraud prevention investigation time reduced by 40%

Improving company and customer protection with automation Payoneer, a global fintech company, needed to modernize its fraud prevention and anti-money laundering processes to improve its account holder protection. Employees were manually investigating potential fraud through auto-generated reports, emails, phone calls, and other manual forms of communication, which delayed investigations. Find out how automation reduced the … Read more

Blue Prism World

Bits In Glass exhibits at MuleSoft CONNECT San Francisco!

Blue Prism World  Date(s): June 23-24, 2020 Location: Sheraton New York Times Square Hotel Address:  Website: blueprismworld.com Event Description: In a world that’s embracing rapid technological change, Blue Prism World 2020 will focus on delivering a digital workforce for every enterprise, ensuring that you have the tools and resources to achieve a successful digital transformation, exceed … Read more

AHIP Institute & Expo 2020

Miami skyline with Bits In Glass and Appian logos

AHIP Institute & Expo 2020 Date(s): June 17-18, 2020 Location: Miami Beach Convention Center Address: 1901 Convention Center Dr, Miami Beach, FL 33139 Website:  ahip.org/events/instituteexpo/ Event Description: At the AHIP Institute & Expo, health care and business experts will share how the private industry is driving the most important health care innovations. They’ll showcase ways … Read more

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