Clinical trial management

Use case: Clinical trial management


A large American healthcare company that provides health services and plans for more than 10 million members needed to digitally transform how they monitor and manage their clinical trials conducted in hundreds of locations and sites across the United States.


  • Unable to capture accurate trial data for essential reporting
  • Staff were wasting time duplicating efforts with manual, paper-based tracking systems
  • Incorrect trial data and reporting inaccuracies from manual data entry
  • Compromised trial performance from no issue identification and resolution


  • Automated clinical trial application replaced more than five different paper-based forms
  • Consolidated all trial details into one simple source of truth
  • Streamlined workflows for improved efficiency and reporting
  • Automated issue identification and management to accelerate resolution


  • Enabled real-time insights, metrics, events, and trial performance
  • Provided an improved, accurate audit history for higher quality reporting
  • Enabled much faster issue identification and resolution
  • Dramatically improved regulatory compliance


About BIG

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