Reducing account opening time from days to 5 mins Coast Capital Savings, a member-owned credit union, was looking to expand its operations across Canada. To do so, it needed to modernize its account opening process to meet different requirements across each province. Employees were manually opening new accounts for customers, working through numerous fraud prevention … Read more
Allowing customers to buy and manage their insurance online aha Insurance’s founder wanted to create an insurance company that allows customers to quote, purchase, and manage their policies entirely online, providing a 100% online insurance experience. Find out how system integration enabled the company to launch as Canada’s first fully-featured online digital insurance broker. You … Read more
Modernizing passenger service with API-led integration A major domestic and international airline was striving to be recognized as an international airline of choice for travelers around the world. To do so, it needed to upgrade its 40+ year old Passenger Service System (PSS) to keep up with the modern traveler. The airline’s legacy system lacked … Read more
Automating liability quoting process with API-led integration An insurance company specializing in property and casualty specialty insurance needed to modernize its general liability quoting process to respond to more requests, and turn them around faster. The company receives approximately 8,000 requests for policy quotes each month. Employees were manually compiling quotes, which would take up … Read more
Eliminating project delivery headaches with integration A gas and electric utilities division of a corporation that works closely with landowners, manages agreements for the use of their land for energy infrastructure. The company needed to improve how it stores, accesses, and reports on project information. The company had a document management system in place for … Read more
Providing faster funding and cost savings with automation A corporation within the federal government providing financial support to national film projects needed to automate its highly manual processes for managing funding applications and programs. Funding applications required collaboration between multiple departments and teams, which was difficult as the corporation’s in-house systems were disconnected and siloed, … Read more
https://www.youtube.com/watch?v=PiS5f098UE4 Increasing deal efficiency and productivity for TPG TPG, one of the largest private equity investment firms in the world, managing over $100 billion worth of investment funds, needed an easy, digital way to manage their investment deals. The company was manually pulling and processing deal data using shared spreadsheets, email chains, and a number … Read more
Accelerated sales cycle with integrated Salesforce app A company specializing in sales and customer acquisition for Fortune 500 and emerging companies needed to streamline its sales cycle by eliminating manual processes. A standard door-to-door sales call was taking employees upwards of days to complete because their Salesforce customer enrollment app was not integrated with the … Read more
Accelerated sales cycle with integrated Salesforce app A company specializing in sales and customer acquisition for Fortune 500 and emerging companies needed to streamline its sales cycle by eliminating manual processes. A standard door-to-door sales call was taking employees upwards of days to complete because their Salesforce customer enrollment app was not integrated with the … Read more
Onboarding newly acquired companies faster with integration An international warehousing and logistics company, specializing in storing, moving, and preparing food, was looking to grow the business to be the world’s largest cold storage facility. To do this, it began acquiring other storage and logistics companies. The acquisition onboarding process took upwards of a month to … Read more
Bits In Glass (BIG) empowers the world’s most forward-thinking companies to adapt and navigate a rapidly changing automation landscape. As a trusted global boutique consulting firm, we combine a personalized, client-focused approach with the ability to scale and deliver impactful solutions globally. We design, create, and manage data and AI-driven processes tailored to solve your unique business challenges so you can build digital agility into your future.
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