Digital transformation starts with data and succeeds with end-to-end automation.
We help clients leverage industry-leading platforms like Appian, Mulesoft, and Pega to access the data at the heart of their transformation initiatives and realize its value through bespoke automation solutions.
We streamline and automate business processes, tasks, and workflows across a unified workforce.
We integrate different systems and applications to allow them to communicate, share data, and operate seamlessly as a unified whole.
Combining integration and automation platforms provides a powerful toolset to automate the processes and workflows that drive digital transformation.
Seamless Integration: MuleSoft takes an API-first approach to enable connectivity between enterprise systems, applications, and data. Reusable APIs help drive a composable integration architecture that fosters a spirit of innovation, instead of integration, across the company. Paired with Appian and/or Pega, you can build virtually anything to solve the most complex challenges/initiatives.
Workflow Automation: Appian is a low-code automation platform that empowers users to design and automate business workflows and processes without extensive coding knowledge. By combining it with MuleSoft, you can leverage the power of both platforms to automate complex end-to-end processes that span across multiple systems. This integration automates data flows, triggers actions based on predefined conditions, and reduces manual effort, thereby increasing efficiency and minimizing errors.
Enhanced Customer Experience: The integration of MuleSoft and Appian allows organizations to create a seamless and personalized experience for their customers. By integrating various customer-facing systems, such as CRM, e-commerce, and support platforms, you can provide a holistic view of customer data and interactions to your employees. This enables them to deliver personalized services, resolve issues faster, and improve customer satisfaction.
Agile Development: Both MuleSoft and Appian promote agile development methodologies. The combination of these platforms enables IT teams to rapidly integrate and automate new applications and services. The low-code capabilities of Appian simplify the development process, while MuleSoft’s connectivity and API management features facilitate the integration of new systems. This combination accelerates time-to-market for new digital initiatives, enabling businesses to respond quickly to changing market demands.
Data-driven Insights: By integrating MuleSoft and Appian, you can harness the power of data analytics and reporting. These insights enable data-driven decision-making, process optimization, and identification of new business opportunities.
Build more powerful and sustainable value faster.
We work with these industry-leading platforms and determine the best combination of complementary technologies to deliver the results our clients demand.
Pune, India – Jan 14th, 2025 — Bits In Glass is proud to be Certified™ by Great Place To Work® India. The prestigious award is based entirely on what current employees say about their experience
Bits In Glass Recognized for Excellence in Insurance Innovation with Appian Europe 2024 Industry Award LONDON, UNITED KINGDOM, December 3, 2024 – Bits In Glass (BIG), a global boutique consulting firm specializing in intelligent automation,
Intelligent automation is transforming the airline industry by enabling airlines to modernize outdated infrastructures, streamline operations, and adapt to changing market demands. Legacy systems, which are often costly to maintain and limited in flexibility, restrict
Background As airlines navigate global competition, increasing customer expectations, and complex regulatory requirements, an agile and integrated system architecture is crucial for their success. Legacy airline systems often lack customization options, flexible interfaces, and mobile
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