Use case: 360 degree student journey
Goal
A comprehensive university offering 150+ degree options both online and on-campus needed to provide a better student experience by improving how it captures and connects student data.
Challenges
- Frustrating experience for faculty and students with data siloed across systems
- Risk of errors with student data being manually inputted
- Enrollment data not captured in a timely manner resulting in ineffective student services
Solutions
- Implemented an API-led approach to streamline the student experience
- Integrated student data from multiple systems like PeopleSoft Campus, Salesforce, and Canvas
- Enabled faculty to access more accurate, real-time views of student life through their data
Results
- Improved student retention and graduation rates
- Enabled better communication and engagement with students
- Enhanced data management across multiple systems
