About the Client
With the only single-line transnational railroad in North America, this major railway company moves essential goods across a sprawling 20,000-mile network spanning the U.S., Canada, and Mexico. To maintain service excellence across such a vast infrastructure, they needed to overcome a key operational challenge: fragmented terminal management.
The Challenge
Train masters were juggling multiple disconnected systems to manage train schedules, crew coordination, inventory tracking, and movement logistics—requiring constant screen-switching and slowing down daily operations.
The Solution
A unified terminal management system was developed to centralize all critical functions into a single application. Built on an intuitive interface, the platform integrates with existing systems to give train masters real-time control over train activities and resource planning.
Key capabilities include:
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Designing train blueprints and managing train builds
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Tracking inbound/outbound train movements and delays
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Managing arrivals, departures, and track reservations
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Executing work orders and generating crew documents
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Visualizing equipment inventory on tracks
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Accessing a 360° view of train routes, crews, and summaries
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Managing crew assignments directly from one platform
The Outcome
With one system to manage all aspects of terminal operations, train masters gained a powerful tool to boost productivity and safety. The solution improved user experience, reduced dwell time in yards, and streamlined coordination on stations and tracks—supporting safer, more efficient rail operations across the network.
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